Weird problem - attachments renamed in incoming mail

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Weird problem - attachments renamed in incoming mail

Feedback Type: Problem

Product Area: Notes Client

Technical Area: Functionality

Platform: Windows

Release: 8.5.2

Reproducible: Always

This is a very odd problem, and one seems to be affecting a single user thus far:

On incoming email, the attachments are renamed if the user edits the mail document. Something will rename them to a random, 8-character name but keep the file extension. For example, the file "myimage.jpg" would get renamed to "ATTXXX.jpg". Saving the document seems to replace the correctly-named attachments with the randomly-named duplicates.

Any help or suggestions would be appreciated.

(This would not ordinarily be a serious problem, but this client is also using iExtensions, which under some circumstances will automatically save the mail documents when they are read.)

Feedback number WEBB8L8U9V created by ~Sarah Loprebergettu on 08/30/2011

Status: Open
Comments: